Returns Refund Policy
RETURNS
POLICY Last updated: 16-09-2025. We do not
accept "change of mind "as a reason for return or refund.
If for any reason any product has failed to perform, it will fixed,
repaired or replaced under our warranty program. We understand
that there may come a time to return a purchase and we aim to make the
returns process as simple as possible. If you're looking
to return or exchange your order, we offer returns within 14 days of
purchase. You can return your product for store credit, a different
product, or a refund to the original payment method. PLEASE
NOTE: [CONDITIONS OF RETURN - ALL RETURNED ITEMS MUST BE IN NEW AND
UNUSED CONDITION, WITH THE ORIGINAL TAGS AND LABELS ATTACHED].
Return Process: a) To return an item, email us at Email:rodkneeports@gmail.com
with your Order Number and return reason and our support team will be
happy to assist you with the next steps. b) Return shipping charges
will be paid for by consumer. Refunds: After receiving
your item/s and inspecting the condition, if your request is valid,
we will process your refund or exchange. Please allow at
least 14 days from the receipt of your item/s for your return to be
processed. After receiving your item/s and inspecting the condition,
if your request is valid, we will process your refund or exchange.
Questions For questions relating to our returns policy, please
contact us at Email:rodkneeports@gmail.com
ABN 42 420 762 835. Artick No.T/A AU06665.